Permanent Job for Field Technician Wanted Urgently – G4S
Job Description
Job for Field Technician Wanted Urgently – G4S
Working Location: Mafikeng, South Africa
Job Type: Permanent
Salary: Market Related
Application Closing Date: Not Specified
JOB DESCRIPTIONS:
Our client is urgently looking for the qualified Field Technician to start working ASAP.
REQUIRED QUALIFICATIONS:
The applicant wishing to apply for this job must meet the following qualifications;
- Must have Grade 12 / NQF Level 4.
- Must have a valid driver’s license.
- Must have at least 2 years’ experience as a Field Technician or in a related field.
- Must have Trade test.
- Must have electrical skills.
- Must have technical skills.
REQUIRED SKILLS AND COMPETENCIES:
The applicant must have the following skills and competences
- Delivering great customer service.
- Sharing and cooperating.
- Dealing with challenging circumstances.
- Must have understanding the organizational environment.
- Must have attention to detail.
- Must be able to work under pressure.
DUTIES AND RESPONSIBILITIES:
The successful candidate will have to implement the following duties but not limited to:
- To conduct installations and de-installations of ABMs.
- To provide on-site training to clients on newly installed ABMs.
- To install and maintain docking stations.
- To apply necessary upgrades and modifications of ABMs.
- To ensure timely response to client service requests.
- To maintain high standards of workmanship.
- To complete service-level agreements (SLAs) as per contractual obligations.
- Properly maintain and manage company-issued equipment.
- To retrieve faulty canisters from cash centre for service and repair.
- To perform scheduled maintenance in accordance with SLA requirements (98% compliance per vendor).
- Accurately log all service activities using the call-logging system (Journey) for tracking, billing, and performance metrics.
- To ensure ongoing customer satisfaction through effective training and support on all devices.
- To provide on-site technical fixes as required.
- Respond to technical call-outs within SLA timeframes.
- Be available to work extended hours as operational demands require.
- Actively contribute to the development, implementation, and review of branch, regional, or national safety plans.
- To participate in company safety initiatives including meetings and toolbox talks.
- To report and follow up on all safety incidents promptly.
- Adhere to workplace safety policies and procedures.
- To attend mandatory safety training and refresher sessions.
- To ensure appropriate use of personal protective equipment (PPE) at all times.
NB: Only successful applicants will be contacted. If you haven`t been contacted within two weeks after the closing date, please consider your application as unsuccessful. All applications must be done online before closing date.
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